Terms of service
TERMS OF SERVICE
Last updated: October 2026
OVERVIEW
This website is operated by HappyPaws. Throughout the site, the terms “we,” “us,” and “our” refer to HappyPaws. HappyPaws offers this website, including all information, products, services, and features available through this site, to you conditioned upon your acceptance of these Terms of Service.
By visiting our website, using our services, or purchasing products from our store, you agree to be bound by these Terms of Service and any additional policies referenced on this page.
If you do not agree with these Terms of Service, please do not use our website or purchase products from our store.
GENERAL CONDITIONS
We reserve the right to refuse service or cancel an order when reasonably necessary, including in cases involving suspected fraud, unauthorized activity, misuse of our services, or violations of these Terms of Service.
You agree not to use our website or products for any unlawful or unauthorized purpose.
PRODUCT INFORMATION
We make reasonable efforts to display product descriptions, images, specifications, and pricing accurately. However, colors, dimensions, packaging, and other product details may vary slightly from images or descriptions.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.
PRICES AND ORDERS
Product prices are displayed on our website and may change at any time without notice.
We reserve the right to limit quantities, refuse orders, or cancel orders when necessary.
If we cancel an order after payment has been processed, we will issue a refund to the original payment method.
PAYMENT
Payment must be successfully processed before an order can be fulfilled.
By providing payment information, you confirm that you are authorized to use the payment method provided.
SHIPPING AND DELIVERY
Orders are processed and shipped according to the shipping information provided on our website.
Delivery times are estimates and may vary depending on the destination, shipping provider, fulfillment location, customs procedures, weather, carrier delays, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information when placing an order.
Please review our Shipping Policy for additional information about shipping and delivery.
RETURNS AND REFUNDS
Returns and refunds are handled according to our Return & Refund Policy.
Please review our Return & Refund Policy before making a purchase.
INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images, product descriptions, website design, and other materials, is owned by or licensed to HappyPaws unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or use our content without our prior written permission, except where permitted by applicable law.
THIRD-PARTY SERVICES
Our store may use third-party services, applications, payment providers, shipping providers, fulfillment partners, and other service providers to operate our business.
Third-party services may have their own terms and policies, and your use of those services may be subject to their applicable terms.
PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, and protect personal information.
ERRORS AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.
We reserve the right to correct errors and update information at any time without prior notice.
PROHIBITED USES
You may not use our website:
• For any unlawful purpose.
• To violate applicable laws or regulations.
• To infringe upon the rights of others.
• To interfere with the security or operation of our website.
• To attempt to gain unauthorized access to our systems.
• To transmit harmful or malicious software.
• To engage in fraudulent or deceptive activity.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, HappyPaws and its service providers will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of our website or products.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
INDEMNIFICATION
You agree to indemnify and hold harmless HappyPaws and its service providers from claims, damages, liabilities, and expenses arising from your violation of these Terms of Service or your unlawful use of our website.
CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms of Service to the extent permitted by applicable law.
CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us: